Privacy Policy

1. Introduction

Aconto d.o.o. Beograd (hereinafter referred to as “Aconto” or “we”) respects the privacy of all visitors and users of the website www.aconto.rs and is committed to processing personal data exclusively in accordance with the law and this Privacy Policy.
By visiting and using this website, you confirm that you have read, understood, and accepted this Policy. If you do not agree with it, please do not use this website.

2. Data Controller Information

The controller, in the sense of the Law on Personal Data Protection, is:

Name: Aconto d.o.o. Beograd
Address: Jurija Gagarina 14a, Lamela 6, Apt. 39 (Nevena Building, Belville), 11070 Belgrade – New Belgrade
Tax ID (PIB): 105793832
E-mail: info@aconto.rs
Phone: +381 (0)11 6300-207

Aconto handles users’ personal data in accordance with the applicable regulations of the Republic of Serbia and applies all appropriate technical and organizational protection measures to prevent unauthorized access, loss, alteration, or misuse of data.

3. Data We Collect

When you use our website or contact us via contact form, e-mail, or phone, we may collect the following data:

Full name
Company name
E-mail address
Phone number
IP address (automatically recorded by the server)
Message or inquiry you send to us

Aconto does not collect or process sensitive data (such as national ID numbers, passport data, bank details, health data, etc.).

4. Purpose and Legal Basis for Processing

We collect data solely for the following purposes:

Responding to your inquiries, requests, or offers
Scheduling consultations
Providing information about our services
Improving user experience and website functionality
Fulfilling legal obligations (e.g. accounting or tax requirements)

The legal basis for processing may be:

your consent (e.g. when filling out the contact form),
a contractual relationship or steps leading to its conclusion (e.g. consultation scheduling),
a legal obligation of the controller, or
the legitimate interest of Aconto (e.g. system protection, service improvement).

The data will be used solely for the purposes stated above and will not be further processed in a way that is incompatible with these purposes.

5. Data Processing and Retention

Personal data are retained only for as long as necessary to fulfill the purpose for which they were collected or as required by law.
Data submitted via contact form or e-mail are deleted after 12 months unless further cooperation or a legal obligation to retain them arises.
Aconto does not use automated decision-making or profiling of users.

6. Data Access and Third Parties

Access to personal data is granted only to authorized persons within Aconto and to technical partners who maintain our website and e-mail servers, solely to the extent necessary to provide the service.
All our partners are contractually bound to maintain confidentiality and to act in accordance with the Law on Personal Data Protection.
Aconto does not sell, rent, or share your personal data with third parties for marketing purposes.

7. Data Security

Aconto implements appropriate technical and organizational measures to prevent unauthorized access, loss, or misuse of data.
However, no data transmission system over the Internet can be 100% secure, and Aconto cannot guarantee the absolute security of information transmitted online.

8. Rights of Data Subjects

As a user, you have the following rights:

the right of access to your personal data,
the right to rectification or amendment of inaccurate data,
the right to erasure (“right to be forgotten”),
the right to restriction of processing,
the right to data portability,
the right to object to processing,
the right to withdraw consent at any time.

Requests to exercise these rights may be sent to info@aconto.rs.
Aconto will respond within the statutory deadline and without undue delay.

9. Cookies

This website uses cookies to improve functionality and the overall user experience.
Cookies do not contain personal data and are not used to identify visitors.
You can change your browser settings at any time to disable cookies.
More details can be found in our Cookie Policy document.

10. Minors

Aconto does not collect or process personal data from minors. If a parent, guardian, or legal representative becomes aware that a minor has provided personal data without consent, please contact us immediately at info@aconto.rs so that such data can be deleted.

11. Changes to the Privacy Policy

Aconto may periodically update this Privacy Policy in accordance with applicable regulations.
All changes will be published on this page and will take effect on the date of publication.
We recommend that you review this page periodically to stay informed of any updates.

12. Contact Information

For any questions, requests, or complaints regarding the processing of personal data, you can contact us at:
E-mail: info@aconto.rs
Phone: +381 (0)11 6300-207
Address: Jurija Gagarina 14a, Lamela 6, Apt. 39 (Nevena Building, Belville), 11070 Belgrade – New Belgrade